Delivery to customers in the UK and the rest of the world is free. Our company ships to most international destinations.
If you are not satisfied with your purchase, we offer a full refund on standard size rugs, if this is requested within 14 days of receiving the rug. The rug must not have been used and needs to be returned in its original condition. Andre Figueiredo Rugs Ltd will pay for the cost of shipping returns in the UK, but for all other countries the purchaser must pay for the shipping cost of returning the rug.
For custom sized or custom design rugs, our company cannot offer refunds.